Enhancing Transparency and Accessibility in Banking Services
About Project
Himachal Pradesh Gramin Bank, sponsored by Punjab National Bank and managed by the Government of India,
serves the rural and remote areas by providing essential banking services and secure savings facilities.
Business Problems
Effective notification and information sharing with customers.
Streamlining loan application procedures.
Solutions We Provide
Implemented a branch login system with role-based menu management for streamlined notification updates.
Developed a customer portal for loan applications, triggering email notifications to respective branches and the admin simultaneously.
GEOGRAPHY
SOUTH AFRICA
INDUSTRY
SPORTS
Benefits & Impact
Enhanced Customer Access: Customers can log in from anywhere, improving accessibility.
Customer Satisfaction: The new system has made access to information and loan applications easier, resulting in higher customer satisfaction and better service quality.